Refund Policy for DAXA

Due to the nature of our digital products and services, all sales are final, and we do not offer refunds, exchanges, or cancellations once a purchase has been completed. This includes, but is not limited to:

• DAXA data dashboard access keys or login credentials

Once access is granted or materials are delivered, we are unable to retrieve or disable them, which is why we cannot offer refunds after purchase.

If you purchase a product during a pre-order period, you acknowledge that delivery of access (such as login credentials or dashboard activation) may occur at a later date. You agree that pre-orders are non-refundable and will be fulfilled in accordance with the timeline stated at checkout or in post-purchase emails.

While we strive to enforce our no-refunds policy uniformly, we understand that unforeseen situations may arise. If you believe your case warrants an exception (e.g., technical errors, duplicate charges, or account access issues), please contact our support team at info@mydaxa.com within 7 days of your transaction. We will evaluate such cases individually, but any decision to provide a refund will be made at our sole discretion.

Before making a purchase, you are encouraged to review all product details, specifications, and system requirements. By submitting payment, you acknowledge that you have read and understood what the product includes and agree that it meets your needs. We are not liable for dissatisfaction based on lack of research or misunderstanding of product scope.

Filing a chargeback or payment dispute without first contacting us to resolve the matter is considered a breach of our Terms of Service. We reserve the right to suspend or permanently revoke access to all mydaxa.com services if a chargeback is initiated without valid cause. We also reserve the right to pursue legal action for fraudulent or bad-faith disputes.